Emotional intelligence
The embodied cost of workplace incivility
We rarely get to choose our colleagues, and sometimes our workplace relationships can be less than perfect. Of course constructive disagreement can be healthy and productive, particularly in scientific contexts. But when we perceive interactions as being needlessly rude or undermining, productivity, morale and engagement can suffer. But this paper from the Journal of Management […]
Know thyself: How emotional self-awareness boosts team performance
Emotional intelligence refers to our ability to understand and manage emotions - both our own and others'. High EI has been linked to high team performance in numerous studies, but what exactly is the mechanism through which EI facilitates better collective decision-making? Researchers set out to answer this question in a study of 350 respondents […]
How social insensitivity drags down team performance
The concept of “collective intelligence” is a good way to think about how teams differ in terms of their ability to solve problems, make good decisions and generate innovations. Teams with high collective intelligence are better at combining skills, knowledge and abilities in ways that generate emergent, group level competencies that transcend those of individual […]